Tal.K Solutions Australia Pty Ltd and its officers are committed to quality management practices recognising this is of the utmost importance and vital to the success of our business. As such we will continuously develop quality management practices through consultation and increased awareness of quality management objectives.
We are committed to ensuring we comply with the ISO 9001 standard.
Through the co-operative efforts of management and workers, we are committed to:
Â
Understanding our current and future customer needs, meet their requirements and strive to exceed their expectations
Seeing short, mid and long-term objectives in compliance with this policy with the intent of continuously improving our processes and services
Creating and maintaining a working environment where people are valued and fully involved in achieving our objectives, whilst also developing their capabilities
Organising our activities and resources to achieve consistent, positive results, using planned and interconnected processes, that seek to minimise waste and maximise efficiency
Developing systems and procedures to identify, report and track non-conformance as part of our quality practices
Meeting quality key performance indicators, taking action to improve quality through regular reviews
The focus of Tal.K Solutions Australia Pty Ltd quality management system is to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.